Refund Policy

Last updated: October 2026

We want you to be happy with CaveZone. This policy explains when and how you can request a refund for paid subscriptions.

1. Free Plan

The Free plan costs nothing. No refunds apply.

2. Paid Plans (Pro & Business)

7-day refund window: If you upgrade to a paid plan and are not satisfied, you may request a full refund within 7 days of your first payment, provided you have not actively used the plan's premium features (adding more than 4 products, accessing analytics, etc.).

After 7 days: We do not offer refunds for partial months. If you cancel, your plan remains active until end of the billing period.

3. How to Request a Refund

Email support@cavezone.shop with subject "Refund Request" and include: your registered email, the payment date and amount, and reason for refund (optional). We will process eligible refunds within 5–7 business days via Cashfree.

4. Non-Refundable

5. Your Data

We use the details in your refund request only to process it, and keep payment records as required by law. See our Privacy Policy.

6. Contact

Email: support@cavezone.shop