Last updated: June 2026
CaveZone ("we", "our", "us") operates cavezone.shop. This Privacy Policy explains how we collect, use, and protect your information.
Account info: Name, email address, and (for Google sign-in) your Google profile photo stored in Firebase Authentication and Firestore.
Store info: Store name, WhatsApp number, description, logo, and banner images (stored via Cloudinary). This is publicly visible on your store page.
Product info: Product names, descriptions, prices, categories, variants, stock levels, and images.
Order info: Customer name, customer WhatsApp number, items ordered, total amount, and order status. Visible only to the seller and our admin team.
Usage data: Aggregate store view and WhatsApp click counts. We do not use Google Analytics or third-party ad trackers.
Payment info: We do not store card or bank details. Payments are processed by Cashfree on their infrastructure.
We do not sell your personal information. We do not serve advertising.
We share information only with these service providers: Google Firebase (auth & database), Cloudinary (image storage), Cashfree (payment processing). We may disclose information if required by Indian law.
We retain account data while your account is active. If you delete your account, we delete your Firestore data within 30 days. Customer order data (name and phone) is retained for 12 months.
We use Firebase Security Rules, HTTPS, and Firebase Authentication. No internet service is perfectly secure — please use a strong password.
CaveZone is not intended for users under 13. We do not knowingly collect data from children under 13.
You can update your store/product data from your dashboard. To delete your account or request a copy of your data, email support@cavezone.shop.
CaveZone uses localStorage (not cookies) for dark mode preference and shopping cart. We do not use advertising cookies or third-party tracking.
For privacy questions: support@cavezone.shop