Last updated: October 2026
These Terms of Service govern your use of CaveZone (cavezone.shop). By creating an account, you agree to these Terms.
CaveZone provides a platform to create WhatsApp-enabled product stores. We host your store page and facilitate order communication via WhatsApp. We do not process payments between buyers and sellers — payment is arranged directly.
You must be at least 18 years old and legally able to form a binding contract in India. You are responsible for all activity under your account.
You may not use CaveZone to sell illegal goods, counterfeit products, weapons, drugs, tobacco, alcohol, adult content, or financial products without required licences. We reserve the right to remove any store that violates these terms and to suspend or terminate accounts.
Paid plans (Pro, Business) are billed monthly via Cashfree. We reserve the right to change pricing with 30 days' notice.
See our Refund Policy. We offer a 7-day refund for new paid subscriptions if premium features have not been used.
You retain ownership of your content. By uploading, you grant CaveZone a licence to host and display it. You must have the right to use all content you upload.
The Service is provided "as is". To the extent permitted by law, CaveZone is not liable for any loss of sales or revenue. Nothing in these Terms limits our duties under applicable data protection law.
These Terms are governed by the laws of India. Disputes are subject to courts in India.
For your own account and billing data, CaveZone is the Data Fiduciary. For personal data of your buyers (name, phone, address, orders), you are the Data Fiduciary and CaveZone acts as your Data Processor. We process this data only to run the Service for you, under your instructions, with reasonable security safeguards, and we delete it when your account is closed, except records we must keep by law. See our Privacy Policy.
As a seller you agree to: (a) use buyer data only to fulfil orders, deliver, handle returns and provide support; (b) not sell, share or misuse buyer data, or contact buyers for unrelated marketing without their consent; (c) keep your login secure and limit access to people who need it; (d) tell us at once if you suspect a data breach; (e) respond to buyers' requests about their data, and tell us if a buyer asks for correction or erasure; (f) if you add your own tracking tools (such as Meta Pixel), give your buyers a clear notice and obtain consent first; (g) not collect data from children under 18 without verifiable parental consent; and (h) keep your own store privacy policy accurate. We may suspend stores that break these rules.
Questions? Email support@cavezone.shop